Retail / Consumer
CRAZE Group
A Unified Platform and AI for Executive Management
ERP + 3PL
Unified data
AI + MCP
Real-time visibility
The challenge at CRAZE Group
- Administrative tasks scattered across the ERP, spreadsheets, and email
- No single view for executives and regional managers
- Manual invoice checking, ticket approvals, and expense control
- A need to report to public authorities quickly and reliably
- General managers without quick access to what’s happening in the business at any moment
The solution
Mobile App, Web Portal, and AI Agents with MCP
A Unified Platform
- A mobile app and web portal for executives, managers, and controllers
- Connection with Microsoft Business Central (ERP) and 3PL data sources
- A single access point for day-to-day administrative tasks
- Optimized, automated flows for invoices, tickets, and expenses
Automation and AI
- Automated invoice checking and ticket approvals
- Expense control and reporting to public authorities
- AI agents that make administrative work faster
- MCP engines that give regional and general managers real-time visibility of the business
Results
A Faster, More Transparent Operation
- Mobile app and web portal in production for leadership teams
- Live integration with Business Central and 3PL systems
- Key tasks automated: invoices, tickets, expenses, and reporting
- Real-time executive visibility thanks to AI and MCP
Impact on Decision-Making
- Executives and controllers with the right information at the right time
- Less time on repetitive tasks, more on analysis and strategy
- Simplified compliance and reporting to authorities
- A scalable foundation to keep growing across multiple countries (DE, CH, ES)
Use cases
01
Invoice Checking and Ticket Approvals
Controllers and managers review and approve invoices and tickets from the app or portal, with guided flows and data already connected to the ERP. Fewer errors and less time lost on repetitive tasks.
02
Expense Control and Reporting to Authorities
Expense control is centralized and ready for reporting to public authorities. The information is generated consistently with Business Central and the rest of the systems.
03
Executive Visibility with AI and MCP
Regional and general managers use AI agents and MCP engines to understand in real time what’s happening across each area of the business, with unified data from the ERP, 3PL, and other sources.
Technical detail
Cross-platform mobile app and responsive web portal
Integration with Microsoft Dynamics 365 Business Central
Connection with 3PL and other corporate data sources
AI agents and MCP (Model Context Protocol) engines for executive visibility
Key benefits
A single platform for key administrative tasks
Real connection with the ERP (Business Central) and 3PL
Automation of invoices, tickets, expenses, and reporting
Real-time visibility for leadership with AI and MCP
Scalable for a growing international company
"The solution lets us keep the whole business under control from one place. Executives and regional managers know what’s happening at any moment, and the administrative tasks that used to eat up hours are now automated and connected to our ERP and 3PL. The combination of app, portal, and AI has transformed how we work."
COO
CRAZE Group
